PRIVACY POLICY
Last Updated: September 27, 2026
At The Charmed Life, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how The Charmed Life (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit thecharmedlife.shop, make a purchase, contact us, or otherwise interact with our business.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with The Charmed Life, we may collect information such as:
● Your name
● Billing and shipping address
● Email address
● Telephone number
● Order and purchase information
● Products, charms, bracelet sizes, and customization selections
● Payment and transaction information
● Communications you send to us
● Information about returns, refunds, or customer service requests
● Device, browser, IP address, and website usage information
● Marketing and communication preferences
When you make a purchase, payment information is processed through our payment providers. We do not necessarily receive or store your complete credit or debit card information.
2. HOW WE COLLECT INFORMATION
We may collect personal information directly from you when you:
● Place an order
● Create or use an account
● Contact us with a question
● Request a return or refund
● Subscribe to emails, promotions, or other marketing communications
● Participate in a promotion or special offer
● Interact with our website
We may also automatically collect certain information through cookies and similar technologies when you visit our website.
Some information may be received from third parties that help us operate our store, process payments, fulfill orders, provide website functionality, or conduct marketing.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
● Process and fulfill orders
● Process payments
● Ship purchases
● Provide order confirmations and updates
● Customize and assemble customer orders
● Provide customer service
● Process returns and refunds
● Prevent fraud and protect our business
● Maintain and improve our website
● Understand how customers use our website
● Comply with legal, tax, accounting, and regulatory requirements
● Send marketing or promotional communications when permitted by law and according to your preferences
We use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.
4. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment processors.
These providers may collect and process your payment information according to their own privacy policies and security practices.
The Charmed Life does not sell or independently retain complete payment card information simply because you make a purchase through our online store.
5. SHIPPING & ORDER FULFILLMENT
We may provide necessary personal information, such as your name, shipping address, email address, telephone number, and relevant order information, to shipping carriers and service providers for the purpose of fulfilling and delivering your order.
6. COOKIES & WEBSITE TECHNOLOGIES
Our website may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website activity, measure performance, prevent fraud, and support advertising or marketing activities.
Depending on your location and applicable law, you may have choices regarding certain cookies or tracking technologies.
Your browser may also allow you to block, delete, or otherwise manage cookies. Disabling certain cookies may affect how portions of our website function.
7. MARKETING COMMUNICATIONS
If you choose to receive marketing emails or other promotional communications from The Charmed Life, we may use your contact information to send information about products, new charms, special offers, events, or promotions.
You may unsubscribe from marketing emails by using the unsubscribe option provided in those communications.
Unsubscribing from marketing communications will not prevent us from sending transactional communications that are necessary to complete or service an order.
8. HOW WE SHARE INFORMATION
We may share personal information with companies that provide services necessary to operate our business, including:
● E-commerce and website providers
● Payment processors
● Shipping and delivery companies
● Email and marketing providers
● Analytics providers
● Fraud prevention and security providers
● Professional advisers and other service providers
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud, or protect the safety and security of our customers and business.
We do not disclose personal information to third parties for purposes unrelated to operating our business except as described in this Privacy Policy, with your consent, or as otherwise permitted or required by law.
9. THIRD-PARTY WEBSITES & SERVICES
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
When you leave our website or interact with a third-party service, that company’s privacy practices may apply. The Charmed Life is not responsible for the privacy practices of independent third parties.
We encourage you to review their privacy policies before providing personal information.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, and accounting obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
12. YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.
These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise choices regarding certain uses of your information.
Some requests may be subject to exceptions or verification requirements under applicable law.
To submit a privacy-related request, contact us at kelsey@thecharmedlife.shop.
13. CHILDREN’S PRIVACY
Our website and products are not intended to collect personal information from children in violation of applicable law.
If we learn that we have collected personal information from a child in circumstances where parental consent or another legal basis was required, we will take appropriate steps to address the information.
14. BUSINESS TRANSFERS
If The Charmed Life is involved in a sale, merger, restructuring, acquisition, or transfer of some or all of its business or assets, personal information may be transferred as part of that transaction as permitted by law.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy.
We encourage customers to review this Privacy Policy periodically.
16. CONTACT US
If you have questions about this Privacy Policy or how The Charmed Life handles personal information, please contact:
The Charmed Life
Email: kelsey@thecharmedlife.shop
Website: thecharmedlife.shop
© 2026 The Charmed Life. All rights reserved.
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